Work Warrior

Introduction

Design Your Facilitator Success Program

SkillPath is asking facilitators to live with decisions they never had a chance to improve.

Build the Facilitator Success Program that fits SkillPath.

Estimated time

8–10 minutes

You will receive

A tailored Facilitator Success Program overview with roles, priorities, and estimated time commitments.

Format

Interactive design experience with a printable summary.

Program Design

What should the Facilitator Success Program include?

Select all that apply.

Facilitator Success CoordinatorConnects SkillPath teams with facilitator input and turns it into clear action. Facilitator Advisory BoardBrings structured facilitator input into important decisions and initiatives. Facilitator CertificationCreates a clear process for demonstrating readiness and capability. Facilitator Evaluation ProcessDefines how facilitator performance will be reviewed and improved. Facilitator OnboardingCreates a clearer start for new facilitators. Facilitator CommunicationsImproves how information is shared with facilitators. Facilitator ResourcesCreates practical tools facilitators can actually use. Facilitator-Facing ProcessesImproves the processes facilitators are expected to follow. Pilot TestingTests ideas before asking the full facilitator pool to use them. Course ReviewsAdds facilitator perspective before courses or revisions are finalized. Technology ReviewsTests tools that will affect facilitator work. Continuous ImprovementCreates a repeatable way to learn and make the program better.

Other

Coordinator

What should the Facilitator Success Coordinator be responsible for?

Select the responsibilities you want this role to own.

Identify where facilitator input would improve business decisions. Partner with SkillPath teams to define the questions that need facilitator input. Determine the best way to gather facilitator input. Lead discussions between SkillPath teams and facilitators. Turn facilitator feedback into clear, practical recommendations. Challenge assumptions before decisions are finalized. Identify trends and recurring issues across facilitator feedback. Recommend opportunities to pilot new ideas before rollout. Co-design facilitator certification. Co-design the facilitator evaluation process. Shape facilitator-facing processes. Improve the facilitator experience across the organization. Build stronger communication and trust between SkillPath and facilitators. Identify issues before they become larger problems.

Other

Advisory Board

How should SkillPath use the Facilitator Advisory Board?

Select all that apply.

Review new courses before launch. Test course revisions. Recommend improvements based on classroom experience. Identify activities that may not work in a live classroom. Participate in the facilitator certification process. Review facilitator evaluations. Review facilitator onboarding. Review facilitator resources and communications. Review facilitator-facing processes when SkillPath requests input. Identify unnecessary steps and friction points. Recommend practical process improvements. Test facilitator technology before rollout. Pilot new ideas. Identify blind spots before implementation. Provide structured facilitator feedback before decisions are finalized.

Other

Engagement

When should facilitator expertise be included?

Select the situations where facilitator input should be part of the process.

Before a new course launches. Before a major course revision. During pilot testing. Before certification changes. Before evaluation changes. Before onboarding changes. Before facilitator resources or communications are released. Before facilitator-facing processes change. Before technology affecting facilitators is rolled out. Before major operational changes that affect facilitators. When leadership requests facilitator input. When recurring facilitator concerns emerge. When client feedback suggests a facilitator-related issue. Before major facilitator initiatives are implemented.

Other

Leadership Response

What should happen after facilitator feedback is given?

Select the commitments SkillPath should make.

Leadership reviews all Facilitator Advisory Board recommendations. Leadership documents which recommendations will be implemented. Leadership documents why recommendations will not be implemented. Leadership may request more facilitator input before deciding. Share final decisions with the Facilitator Advisory Board. Explain which recommendations were adopted. Explain why recommendations were not adopted. Close the loop after every engagement. Review results after implementation. Determine whether facilitator input improved the outcome. Capture lessons learned for future initiatives. Revisit decisions if implementation reveals new issues.

Other

Building Your Program

Turning your selections into a clear Facilitator Success Program.

Reviewing your selections

Identifying the program structure

Calculating time commitments

Building your overview

Overview

Here’s Your Facilitator Success Program

Program Structure

Coordinator Commitment

Advisory Board Commitment

Immediate Priorities

Program Design

Facilitator Success Coordinator

Facilitator Advisory Board

Engagement

Leadership Response

Estimated Time Commitment

Facilitator Success Coordinator:
Facilitator Advisory Board:

Immediate Priorities

The people closest to the work should help improve the work.

Use “Print / Save PDF” below to create a copy of this overview.